Payments and Vouchers

What can I do if my online payment fails?

What must I do if I have not received an OTP (One-time PIN) from the bank when paying online?

What is the CVV number and where do I find it?

Can I use an online voucher on an order that has already been placed?

Can I get a refund for my online payment if I am not happy with my order?

Can I use a voucher on call-in and counter orders?

Can I use cash or card to settle the difference if my order amount is more than the voucher value?

What must I do if my online voucher is not working?

How do I redeem an online ordering voucher?

Can I use the balance of my voucher on a later order?